Our Services

We want to serve you the best we can and provide you with international-standard warranties and loss management. We want you to feel confident and avoid unpleasant surprises!

Warranties:

As insurance professionals, we can answer many of your questions; even tell you “No” when we cannot do it for you or send you where you can find what you are looking for. We will provide advice on your coverage and prevention plans, and will be glad to answer your questions: contact us. Secure your future. Give life every chance!

Loss Management:

You are certain that your losses will not be taken “lightly” and we will work with you so your loss is assessed accorded to International Rules and International Adjusters, as appropriate. We can even arrange for early payments if they help you overcome difficult situations.

Nowhere in our business should we pay greater attention to service than in the way claims are handled. We are available 24 hours a day where necessary and will assist you when and where you need it. We are also committed to total transparency and a process of continual improvement. We desire to get things right at the first time.

Each time we sign a contract with you, you will receive a “Quick Notice of Loss” to help you inform us as soon as possible of a loss by fax or mail, so we can contact you back immediately and process together toward the completion of your file.

You can also contact us by phone:

- call 24 hours our Office in Can Tho (Vietnamese only) Tel (71) 730 202
- call our Office in Ho Chi Minh (English, French, Vietnamese) Tel (0)8 812 27 80 and (0)8 812 27 82
- call our Loss Department (English, Vietnamese) Tel 09 18 33 17 35
- send us an email to contact@groupama.vn